Privacy Policy

Your privacy is critically important to us. At VQ Labs we have a few fundamental principles:

We don’t ask you for your personal data unless we truly need it.
We don’t share your personal data with anyone except to comply with the law, develop our products, or protect our rights.
We don’t store personal data on our servers unless required for the on-going operation of one of our services.
ViciQloud UG (“VQ Labs”) operates website It is VQ Labs’ policy to respect your privacy regarding any personal data we may collect while operating our websites.

Collection of Personal Data

VQ Labs may collect following personal data:

Basic information such as name, age, postal address, email address and phone number. Details about user’s employer (name, address, phone number, ID and VAT ID, Authentication information such as username and password, and if any third party service (e.g. Facebook) is used to sign in, the user ID of that service.

IP address
Information relating to the customer relationship such as bought services, their start and end times and information on their use.

Billing information
Customers of VQ Labs can operate their own marketplaces using the service. Collection and processing of personal data on each such marketplace is subject to the Privacy Policies of the respective marketplace along with any applicable laws, rules and regulations. VQ Labs is not liable for the collection and processing of personal data on such marketplaces.

Purposes for Which the Personal Data is Collected

The personal data is collected for the purposes of making available the and related services (VQ Marketplace) and for managing and administering VQ Labs’ customer relationships. In addition, if you are a registered user of a VQ Marketplace and have supplied your email address, VQ Labs may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with VQ Labs and our products, as well as the various marketplaces built using the service. If you send us a request (for example via a support email), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.

Aggregated Statistics

VQ Labs may collect statistics about the behavior of visitors to its websites. For instance, VQ Labs may monitor the most popular marketplaces on the site or screen the marketplaces to help identify spam. VQ Labs may display this information publicly or provide it to others. However, VQ Labs does not disclose personal data other than as described below.

Disclosures of Personally Data

VQ Labs discloses personal data only to those of its employees, contractors and affiliated organizations that need that data in order to process it on VQ Labs’ behalf or to provide services available at VQ Labs’ websites. VQ Labs may disclose your personal data to its subcontractors or other such parties outside the EEA who assist VQ Labs in providing the services. Such disclosure are made in accordance with the applicable German and European laws, rules and regulations. VQ Labs will not rent or sell personal data to anyone. Other than to its employees, contractors and affiliated organizations, as described above, VQ Labs discloses personal data only in response to a subpoena, court order or other governmental request, or when VQ Labs believes in good faith that disclosure is reasonably necessary to protect the property or rights of VQ Labs, third parties or the public at large.


A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. VQ Labs uses cookies to help VQ Labs identify and track visitors, their usage of VQ Labs website, and their website access preferences. VQ Labs visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using VQ Labs’ websites, with the drawback that certain features of VQ Labs websites may not function properly without the aid of cookies.

Business Transfers

If VQ Labs, or substantially all of its assets, were acquired, or in the unlikely event that VQ Labs goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of VQ Labs may continue to use your personal data as set forth in this policy.

Protection of Personal Data

VQ Labs takes all technical and organizational measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of personal data. Access to personal data is limited only to those employees of VQ Labs and its subcontractors who need to know the data in order to perform their work obligations. Each person who has access to the personal data has a personal username and password.

Contact details

Name of the register holding personal data:
User register of the VQ Labs service

Responsible organization:

ViciQloud UG („VQ Labs“)
Robert-Bosch-Strasse 49
69190 Walldorf, GERMANY

Contact person:

Ani Calis
Phone: +49 176 342 936 85

Privacy Policy Changes

Although most changes are likely to be minor, VQ Labs may change its Privacy Policy from time to time, and in VQ Labs’ sole discretion. VQ Labs encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.